At-Home Testkits
Testkit Status Details
Reference for testkit order status details, including lab processing blocks and sample errors returned by the API.
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Reference for testkit order status details, including lab processing blocks and sample errors returned by the API.
| Status Detail | Description | Permanence | Detection |
|---|---|---|---|
| Missing date of collection | Lab received the sample but the collection date is absent. | Temporary | Programmatic (lab notification) |
| Missing documentation / ID form | Lab received the sample but required paperwork is missing. | Temporary | Programmatic (lab notification) |
| Demographic mismatch | Name or date of birth on the specimen does not match the order. Requires patient confirmation. | Temporary | Programmatic (lab notification) |
| NIS (Not In System) | Lab cannot match the specimen to a known order. Requires ops investigation. May be recoverable. | Temporary | Programmatic (lab notification) |
| Problem | status | status_detail |
|---|---|---|
| Missing date of collection | lab_processing_blocked | date_of_collection_unspecified |
| Missing documentation / ID form | lab_processing_blocked | demographic_information_unspecified |
| Demographic mismatch | lab_processing_blocked | demographic_information_mismatch |
| NIS (Not In System) | lab_processing_blocked | — |
| Status Detail | Description | Detection |
|---|---|---|
| QNS (Quantity Not Sufficient) | Insufficient blood volume was collected. | Programmatic (lab notification) |
| Contaminated specimen | Sample was contaminated during collection or transit. | Programmatic (lab notification) |
| Specimen too old / stability exceeded | Too much time elapsed between collection and processing — sample has degraded. | Programmatic (lab notification) |
| Specimen mislabeled | Identification discrepancy between the specimen and the requisition. Results are discarded. | Programmatic (lab notification) |
| Specimen lost by lab | Lab reports the specimen was lost after receipt. | Programmatic (lab notification) |
| Partial results | Lab could only process a subset of ordered tests. Remaining tests may require recollection. | Programmatic (lab notification) |
| Problem | status | status_detail |
|---|---|---|
| QNS (Quantity Not Sufficient) | sample_error | sample_quantity_not_sufficient |
| Contaminated specimen | sample_error | sample_contaminated |
| Improper collection | sample_error | sample_improper_collection |
| Specimen hemolyzed | sample_error | sample_hemolyzed |
| Specimen too old / stability exceeded | sample_error | sample_stability_exceeded |
| Specimen mislabeled | sample_error | — |
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